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SYSTEMSGO is looking for an experienced IT Manager to provide dedicated support to a key client in Tokyo. The role involves IT service management, vendor management, project planning, and ensuring compliance with IT governance.
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Job Summary
systemsGo is seeking an experienced IT Manager to provide dedicated support to a key client in Tokyo.
The role involves acting as the primary point of contact for Global IT interactions and managing SLA/KPI performance.
Responsibilities include overseeing ITSM processes, vendor relationships, and ensuring adherence to IT governance and security policies.
Matching Summary
Match Score: 75
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SYSTEMSGO is looking for an experienced IT Manager to provide dedicated support to a key client in Tokyo. The role involves IT service management, vendor management, project planning, and ensuring compliance with IT governance.
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Skills & Requirements
Must-have
Strong understanding of ITIL frameworks
Experience with global distributed IT teams
Proven vendor and service provider management
Solid knowledge of IT governance security compliance
Hands-on experience with ticketing systems SLA KPI tracking
Nice-to-have
Experience in multinational regional IT operations
Familiarity with enterprise identity access management tools
Experience supporting business transformations separations relocations
Key Requirements
Strong understanding of ITIL frameworks
Experience with global distributed IT teams
Proven vendor and service provider management
Solid knowledge of IT governance security compliance
Hands-on experience with ticketing systems SLA KPI tracking