Customer Service Representative

PLS

Charlotte, NC, United States
On-site
Superior customer service delivery
Educate customers on products
Cash handling and transactions
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Job responsibilities include ensuring all transactions are completed in compliance with regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.

Skills & Requirements

Must-have

  • superior customer service delivery
  • educate customers on products
  • cash handling and transactions
  • point-of-sale system usage
  • maintain store environment

Nice-to-have

  • English/Spanish bilingual skills
  • integrity and trust
  • teamwork and results focus

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication skills
  • Exceptional attention to detail
  • Able to work flexible hours
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter