Servicetechniker Im Innendienst (m/w/d)

Carrier / Viessmann Climate Solutions

German language fluency required
Technical troubleshooting skills
Customer phone support experience
The role involves providing telephone support to customers and technical assistance to field service technicians for climate solutions

Job Summary

  • The role involves providing telephone support to customers and technical assistance to field service technicians for climate solutions.
  • Employees are responsible for performing remote diagnostics, ensuring customer satisfaction, and participating in a rotating weekend on-call schedule.
  • The company offers 30 days of paid vacation, occupational pension plans, and extensive training opportunities through their internal academy.

Matching Summary

The role involves providing telephone support to customers and technical assistance to field service technicians for climate solutions.

Skills & Requirements

Must-have

  • German language fluency required
  • Technical troubleshooting skills
  • Customer phone support experience
  • Weekend on-call rotation availability

Nice-to-have

  • English language proficiency
  • Technician or Master certification
  • Field service technician experience
  • Digital platform knowledge

Key Requirements

  • Completed vocational training in SHK, electronics, or refrigeration mechanics
  • Completion of further education as a technician or master craftsman (preferred)
  • Professional experience in customer service or field maintenance
  • Fluent German language skills in speaking and writing

Work Rights

Not specified

Tailored Resume

Cover Letter