Scheduling Coordinator

Johnson Controls OpenBlue

Jacksonville, United States
Base: $26.44-$36.05; bonus/equity: not specified; ...
On-site
Schedule hvac service calls
Manage technician schedules
Coordinate labor scheduling
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet

Job Summary

  • As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.
  • Under direct supervision of the Market Resource Manager, the HVAC Customer Resource Coordinator receives and schedules customer calls for service.
  • This position is on site preferred.

Matching Summary

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Salary

Base: $26.44-$36.05; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Schedule HVAC service calls
  • Manage technician schedules
  • Coordinate labor scheduling
  • Communicate action plans to customers
  • Debrief technician activities daily
  • Maintain customer account information

Nice-to-have

  • Support parts ordering and PO creation
  • Assist with time and expense reporting
  • Collaborate with billing and support coordinators

Key Requirements

  • High school diploma or equivalent
  • 2-5 years of service industry experience
  • Experience managing service operations or scheduling/dispatching
  • Ability to perform work independently
  • Strong organizational and attention to detail skills
  • Strong interpersonal skills
  • Ability to handle a large and diverse number of projects
  • Able to prioritize work activities based on financial impact
  • Able to influence diverse teams

Work Rights

Not specified

Tailored Resume

Cover Letter