Customer Care Coordinator

HB-Global LLC

Remote
Fully remote
Active listening skills
Empathetic voice and manner
Professional communication
The HB Home Services division is committed to creating a 5-star experience for our clients and employee-owners

Job Summary

  • The HB Home Services division is committed to creating a 5-star experience for our clients and employee-owners.
  • The Customer Care Coordinator provides a 5-star experience for all customers calling the Home Service Team, serving as the first impression.
  • This position operates in a remote capacity with occasional onsite visits as needed, fostering a fulfilling, authentic working environment.

Matching Summary

The HB Home Services division is committed to creating a 5-star experience for our clients and employee-owners.

Skills & Requirements

Must-have

  • Active listening skills
  • Empathetic voice and manner
  • Professional communication
  • Proficient computer skills
  • Proficient smartphone skills
  • Microsoft Office Suite proficiency

Nice-to-have

  • World-class customer service dedication
  • Positive, productive team environment
  • Enthusiasm for goal-oriented work
  • Experience in HVAC/Plumbing industry

Key Requirements

  • High school diploma or G.E.D.
  • Appropriate work experience
  • Ability to multi-task, prioritize, and manage time

Work Rights

Not specified

Tailored Resume

Cover Letter