Job Summary

• Make Flip the most impactful tool in the tech stack for our customers, i.e. deliver business impact through our product, identify the problems they’re looking to solve, configure our product to optimize performance, and collaborate with our product team to constantly raise the roof.
• Be our customers’ favorite vendor to work with - build authentic, trust-based relationships where every interaction leaves clients feeling heard, supported, and excited about what’s possible.
• Startup experience and have seen a company scale their customer success from +10 clients to hundreds.

Matching Summary

Skills & Requirements

Key Requirements

• +5 years of experience leading CS
• Startup experience scaling CS
• Startup experience building teams
• Startup experience implementing scalable systems
• Strong communication skills
• Player-coach when developing teams

Work Rights