Chargebacks & Fraud Analyst

Fiserv

Italy
Not specified (assumed hybrid based on the nature of the role).
Strong knowledge of visa mastercard amex rules
Fluency in english and italian languages
Proficiency in excel and data analysis skills
Fiserv is seeking a Chargebacks & Fraud Analyst to manage chargeback cases for Italian and international clients, ensuring compliance with payment scheme regulations. The ideal candidate should possess strong knowledge of card scheme rules, data analysis skills, and fluency in both English and Italian

Job Summary

  • This role involves managing chargeback cases and investigating disputes to ensure compliance with card network regulations.
  • The successful candidate will collaborate with customer service and fraud prevention teams to recover disputed funds and improve outcomes.
  • Fiserv is a global leader in fintech that connects financial institutions and consumers through secure payment solutions.

Matching Summary

Match Score: 85

Fiserv is seeking a Chargebacks & Fraud Analyst to manage chargeback cases for Italian and international clients, ensuring compliance with payment scheme regulations. The ideal candidate should possess strong knowledge of card scheme rules, data analysis skills, and fluency in both English and Italian.

Skills & Requirements

Must-have

  • Strong knowledge of Visa Mastercard Amex rules
  • Fluency in English and Italian languages
  • Proficiency in Excel and data analysis skills

Nice-to-have

  • Experience in chargebacks or fraud operations
  • Familiarity with dispute management tools
  • Understanding of consumer protection regulations

Key Requirements

  • Fluency in both English and Italian
  • Knowledge of domestic and international card scheme rules

Work Rights

Not specified

Tailored Resume

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