System Administrator

University of Washington

Seattle, WA, United States
Base: $86,376.00 - $140,364.00 annual; bonus/equit...
On-site
Servicenow platform administration
Jira for release management
Itsm modules configuration
Support and advance the university's enterprise service management capabilities across all campuses and major administrative units

Job Summary

  • Support and advance the university's enterprise service management capabilities across all campuses and major administrative units.
  • Collaborate with campus stakeholders, IT teams, and business units to manage platform configuration, integrations, and structured release cycles.
  • Administer and maintain the ServiceNow platform, including user access, roles, groups, ACLs, and instance configurations.

Matching Summary

Support and advance the university's enterprise service management capabilities across all campuses and major administrative units.

Salary

Base: $86,376.00 - $140,364.00 annual; Bonus/Equity: Not specified; Benefits: https://www.washington.edu/jobs/benefits-for-uw-staff/

Skills & Requirements

Must-have

  • ServiceNow platform administration
  • Jira for release management
  • ITSM modules configuration
  • Platform governance standards
  • Role-based access control

Nice-to-have

  • Agile/Scrum methodologies
  • ITIL best practices
  • Higher education IT experience
  • Enterprise-scale ServiceNow instances

Key Requirements

  • 3+ years of hands-on experience administering ServiceNow
  • 3+ years hands-on experience administering Jira
  • Bachelor's Degree or equivalent experience
  • Minimum 3 years experience required

Work Rights

Not specified

Tailored Resume

Cover Letter