Patient Service Representative - 3rd Shift

Advocate Health

Wisconsin, US
Base: $20.80 - $31.20; bonus/equity: not specified...
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Patient information accuracy
Insurance benefit verification
Payment collection at service
** Advocate Health is seeking a Patient Service Representative for the 3rd shift at BayCare Medical Center in Wisconsin. This role involves greeting patients, managing their registration processes, verifying insurance, and ensuring a smooth patient flow. **

Job Summary

  • Greets and checks in patients, ensuring information is complete and accurate, and collects patient responsibility.
  • Verifies insurance benefits, obtains/calculates patient responsibility, and communicates payment expectations at time of service.
  • Monitors patient flow, performs visit closure, schedules patient visits, and assists with new caregiver onboarding.

Matching Summary

Match Score: 75

** Advocate Health is seeking a Patient Service Representative for the 3rd shift at BayCare Medical Center in Wisconsin. This role involves greeting patients, managing their registration processes, verifying insurance, and ensuring a smooth patient flow. **

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Patient information accuracy
  • Insurance benefit verification
  • Payment collection at service
  • EPIC work queues
  • Public relations with patients

Nice-to-have

  • Proactive communication
  • Process improvement opportunities
  • Collaborative work environment

Key Requirements

  • High School Graduate
  • 1 year customer service or clerical experience
  • Ability to handle sensitive and confidential information

Work Rights

Not specified

Tailored Resume

Cover Letter