The Ticket Seller will be the first point of contact for guests purchasing tickets to our events, providing exceptional service while handling ticket sales, exchanges, and general inquiries
Job Summary
The Ticket Seller will be the first point of contact for guests purchasing tickets to our events, providing exceptional service while handling ticket sales, exchanges, and general inquiries.
Essential duties include processing single ticket sales, answering questions concerning admission fees and schedules, resolving customer concerns, and handling financial transactions accurately.
This role requires strong communication skills, attention to detail, and a genuine passion for helping people, with the ability to work a flexible schedule including evenings, weekends, and holidays.
Matching Summary
The Ticket Seller will be the first point of contact for guests purchasing tickets to our events, providing exceptional service while handling ticket sales, exchanges, and general inquiries.
Skills & Requirements
Must-have
Handle cash and credit card transactions
Process ticket sales and exchanges
Provide exceptional customer service
Work flexible schedule including evenings and weekends
Operate computerized ticketing system
Nice-to-have
Assist with group sales
Educate guests on mobile ticketing
Manage Will-Call window operations
Maintain a client service-oriented attitude
Key Requirements
High School diploma or GED
1-3 months related experience
Ability to work under pressure
Calculate mathematical computations rapidly and accurately