Job Summary

• In this hands-on position, you’ll complete service requests such as port activations, wireless installations, IP phone deployments, and switch installations while troubleshooting wired, wireless, and voice connectivity issues.
• You’ll collaborate on network upgrades and hardware lifecycle projects, gain exposure to enterprise-class infrastructure, and grow your technical expertise through ongoing training and professional development in a collaborative, customer-focused environment.
• Penn offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Matching Summary

Salary

Base: $26.20 - $38.00 Hourly Rate; Bonus/Equity: Not specified; Benefits: Excellent healthcare and tuition benefits, generous retirement benefits, etc.

Skills & Requirements

Key Requirements

• 0 to 1 years of experience
• Experience with enterprise-grade networking equipment
• Experience with fiber and copper-based networks
• Foundational understanding of switching and routing
• Ability to read floor plans and network maps
• Experience installing and configuring networking equipment
• Demonstrated customer support experience
• Ability to work independently and collaboratively
• Excellent verbal and written communication skills
• Flexibility for occasional evenings and weekends

Work Rights