Reception Client Care

White Mountain Animal Hospital

Calgary, Alberta, Canada
Competitive wages; health/dental benefits included...
Multiline phone system operation
Appointment scheduling and tracking
Email correspondence management
This role is designed to create a warm and welcoming environment for patients and pet parents while managing essential front-desk operations

Job Summary

  • This role is designed to create a warm and welcoming environment for patients and pet parents while managing essential front-desk operations.
  • The position involves handling multiline phone systems, scheduling appointments, managing email correspondence, and processing billing payments.
  • VCA Canada offers competitive wages, health benefits, an RRSP match program, and opportunities for career development including Veterinary Technician scholarships.

Matching Summary

This role is designed to create a warm and welcoming environment for patients and pet parents while managing essential front-desk operations.

Salary

Competitive wages; Health/dental benefits included; RRSP employer 5% match

Skills & Requirements

Must-have

  • Multiline phone system operation
  • Appointment scheduling and tracking
  • Email correspondence management
  • Billing and payment processing
  • Pet patient admission and discharge

Nice-to-have

  • Previous customer service experience
  • Hospitality front desk background
  • Love for pets and animals
  • Willingness to learn veterinary procedures
  • Team-oriented collaborative culture

Key Requirements

  • Full-time employment commitment
  • Organized and motivated individual
  • Empathetic interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter