Network Implementation Specialist

Podium81

Guatemala City, Guatemala
Not specified; benefits: bono 14 + christmas bonus...
**
Network troubleshooting experience
Voip technologies and sip protocol knowledge
Router configuration adjustment skills
** Podium81 is seeking a Network Implementation Specialist in Guatemala City, responsible for network troubleshooting and optimization for customers using Podium's phone product. The role requires technical expertise in network configurations and VoIP technologies, alongside excellent problem-solving skills and the ability to communicate effectively with customers. **

Job Summary

  • The role involves running network tests, auditing configurations, and optimizing customer networks to ensure successful AI employee deployment.
  • Candidates must possess strong problem-solving skills to explain technical concepts to non-technical users while managing multiple onboarding projects.
  • The position offers a competitive benefits package including a Bono 14, Christmas bonus, and 13 paid holidays at the Guatemala City office.

Matching Summary

Match Score: 75

** Podium81 is seeking a Network Implementation Specialist in Guatemala City, responsible for network troubleshooting and optimization for customers using Podium's phone product. The role requires technical expertise in network configurations and VoIP technologies, alongside excellent problem-solving skills and the ability to communicate effectively with customers. **

Salary

Not specified; Benefits: Bono 14 and Christmas bonus; Paid Holidays: 13 throughout the year

Skills & Requirements

Must-have

  • Network troubleshooting experience
  • VoIP technologies and SIP protocol knowledge
  • Router configuration adjustment skills
  • CRM and ticketing system familiarity
  • Remote troubleshooting capability

Nice-to-have

  • Podium platform experience
  • Customer success background
  • Documentation and SOP creation
  • Cross-functional collaboration skills
  • Mobile app troubleshooting experience

Key Requirements

  • Familiarity with routers, switches, firewalls, QoS, NAT
  • Experience with hosted VoIP and Android/iOS platforms
  • Background in IT support or telecommunications
  • Onsite availability required in Zone 10, Guatemala City

Work Rights

Must be available to work onsite in Guatemala City

Tailored Resume

Cover Letter