Head Of Saas Internal Operations, Vp

State Street

Burlington, Massachusetts, US
Base: $110,000 - $207,500 annual; bonus/equity: no...
Saas platform management
Technology integration leadership
Program and portfolio management
The Head of SaaS Internal Operations is responsible for driving the operations and administration of SaaS internal teams to enhance client satisfaction and operational efficiency

Job Summary

  • The Head of SaaS Internal Operations is responsible for driving the operations and administration of SaaS internal teams to enhance client satisfaction and operational efficiency.
  • Employees are eligible to participate in a comprehensive benefits program including retirement savings with company match, insurance coverage, paid time off, employee assistance, and incentive compensation.
  • State Street is committed to fostering an inclusive environment where employees feel valued and empowered, offering flexible work-life support and development opportunities.

Matching Summary

The Head of SaaS Internal Operations is responsible for driving the operations and administration of SaaS internal teams to enhance client satisfaction and operational efficiency.

Salary

Base: $110,000 - $207,500 Annual; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including 401K match, insurance, paid time off, and incentive compensation

Skills & Requirements

Must-have

  • SaaS platform management
  • Technology integration leadership
  • Program and portfolio management
  • Staffing process management
  • Finance management for technology
  • Cross-functional project leadership

Nice-to-have

  • Strategic thinking and planning
  • Client-centric mindset
  • Excellent communication skills
  • Process improvement and innovation
  • Risk management expertise
  • Agile and Waterfall methodologies

Key Requirements

  • Bachelor’s degree required, Master’s preferred
  • 15+ years in strategy and program management
  • 5+ years in leadership roles
  • 10+ years in investment management
  • Experience in SaaS within financial services
  • Experience managing staffing and finance
  • Proven leadership of complex projects

Work Rights

Not specified

Tailored Resume

Cover Letter