Nutrition Assistant - Call Center

Cleveland Clinic Health System

Akron, Ohio, US
Assisting patients with meal selections
Verifying and entering orders
Maintaining communication with care units
At Cleveland Clinic Health System, we believe in a better future for healthcare, and each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day

Job Summary

  • At Cleveland Clinic Health System, we believe in a better future for healthcare, and each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
  • As a Nutrition Assistant, you will be responsible for assisting patients with their meal selections based on their approved dietary orders over the phone, within a call center environment.
  • Your efforts can leave a positive impression on patients and their families every day.

Matching Summary

At Cleveland Clinic Health System, we believe in a better future for healthcare, and each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

Skills & Requirements

Must-have

  • Assisting patients with meal selections
  • Verifying and entering orders
  • Maintaining communication with care units
  • Handling inbound patient calls
  • Using CBORD system
  • Utilizing two patient identifiers

Nice-to-have

  • Patient-centered care and comfort
  • Positive impression on patients and families
  • Excellent service to others

Key Requirements

  • High School Diploma or GED
  • Basic computer software applications proficiency
  • Ability to understand dietary terms

Work Rights

Not specified

Tailored Resume

Cover Letter