Ai Product Owners

Caterpillar Inc.

Bangalore, India
Fully remote
Ai chatbot performance management
Hallucination detection and mitigation
System prompt design and tuning
Own the performance, reliability, and continuous improvement of AI chatbots supporting MineStar digital applications

Job Summary

  • Own the performance, reliability, and continuous improvement of AI chatbots supporting MineStar digital applications.
  • Monitor AI responses, identify hallucinations and incorrect outputs, and define corrective actions to reduce risk and improve trust.
  • Improve chatbot response quality by refining, structuring, and updating knowledge articles and source inputs used by the AI.

Matching Summary

Own the performance, reliability, and continuous improvement of AI chatbots supporting MineStar digital applications.

Skills & Requirements

Must-have

  • AI chatbot performance management
  • Hallucination detection and mitigation
  • System prompt design and tuning
  • AI validation and quality assurance
  • Knowledge content structuring for AI
  • GenAI platform requirements translation

Nice-to-have

  • Strong ownership and accountability
  • Bias for quality, safety, and trust
  • Structured problem solving
  • Continuous improvement mindset
  • Clear communication skills

Key Requirements

  • 8-12+ years of experience
  • Bachelor's degree in Engineering, Computer Science, Data Science, or related field
  • Hands-on GenAI chatbot experience
  • Proven system prompt and AI settings experience
  • Experience with AI validation and testing
  • Experience collaborating with GenAI platform teams

Work Rights

Not specified

Tailored Resume

Cover Letter