Senior Analyst, Learning Operations

di aoEURO-NETa

Bangalore, India
Fully remote
Learning management system (lms)
Servicenow ticketing tool
Ms excel and powerpoint
The Learning Operations team is responsible for the Learning Management System (LMS), supporting learning interventions, and enabling virtual and instructor-led training

Job Summary

  • The Learning Operations team is responsible for the Learning Management System (LMS), supporting learning interventions, and enabling virtual and instructor-led training.
  • Key responsibilities include handling collaborator queries, ensuring alignment to defined processes, and maintaining compliance standards for learning operations.
  • The role requires intermediate MS Excel and PowerPoint skills, strong problem-solving abilities, and a customer-focused approach with collaborative leadership.

Matching Summary

The Learning Operations team is responsible for the Learning Management System (LMS), supporting learning interventions, and enabling virtual and instructor-led training.

Skills & Requirements

Must-have

  • Learning Management System (LMS)
  • ServiceNow ticketing tool
  • MS Excel and PowerPoint
  • Global IM&S and PII compliance
  • Learning launches and reporting

Nice-to-have

  • Proactive learning operations support
  • High-quality customer experience
  • Collaborative leadership skills
  • Service-first approach

Key Requirements

  • 2+ years of experience
  • 12+ months LMS/LXP platform experience
  • Experience in ticketing tools preferred

Work Rights

Not specified

Tailored Resume

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