Concession Leader

Mulberry

Birmingham, United Kingdom
Base: competitive basic salary; bonus/equity: bonu...
On-site
Team leadership and development
Customer experience delivery
Commercially driven decision making
As a Concession Leader at Mulberry you will lead your store and your team to succeed by delivering an extraordinary customer experience and fostering a high performing, inclusive team culture

Job Summary

  • As a Concession Leader at Mulberry you will lead your store and your team to succeed by delivering an extraordinary customer experience and fostering a high performing, inclusive team culture.
  • You will be commercially driven, demonstrating expert market awareness and operational excellence while embodying Mulberry’s values of honesty, dynamism, and community spirit.
  • Mulberry offers competitive salary, bonus, product allowance, staff discount, pension contributions, life assurance, training opportunities, paid volunteering days, and wellbeing services.

Matching Summary

As a Concession Leader at Mulberry you will lead your store and your team to succeed by delivering an extraordinary customer experience and fostering a high performing, inclusive team culture.

Salary

Base: Competitive basic salary; Bonus/Equity: Bonus; Benefits: Product allowance, staff discount, pension contributions, life assurance, training, volunteering days, wellbeing services

Skills & Requirements

Must-have

  • Team leadership and development
  • Customer experience delivery
  • Commercially driven decision making
  • Operational excellence management
  • Use of instore CRM tools
  • Diversity and inclusion championing

Nice-to-have

  • Passion for fashion
  • Sustainability and B Corp values
  • Dynamic and community spirited
  • Open to learning and coaching
  • Cultural connection to brand

Key Requirements

  • Experienced leader
  • Preferably luxury fashion experience
  • Commitment to diversity and inclusion

Work Rights

Not specified

Tailored Resume

Cover Letter