Mass General Brigham Medical Group Western Massachusetts, Inc.
Northampton, MA, US
Base: $17.71 - $24.40phly; bonus/equity: not speci...
Hybrid (2 days onsite per week with flexibility for training and staffing needs)
2-3 years administrative experience
Proficiency in ms office applications
Strong verbal and written communication skills
Mass General Brigham Medical Group is seeking a full-time Patient Experience Navigator for their Urgent Care team in Northampton, MA. The role involves performing administrative tasks to support clinical operations, requiring strong communication skills and proficiency in office procedures
Job Summary
The role supports the mission of delivering high-quality, low-cost, innovative community-based ambulatory care within a unified healthcare system.
Staff members are expected to provide compassion and emotional support to patients who often visit when they are not feeling their best.
The position offers competitive base pay ranging from $17.71 to $24.40 per hour along with comprehensive benefits and career advancement opportunities.
Matching Summary
Match Score: 85
Mass General Brigham Medical Group is seeking a full-time Patient Experience Navigator for their Urgent Care team in Northampton, MA. The role involves performing administrative tasks to support clinical operations, requiring strong communication skills and proficiency in office procedures.
Salary
Base: $17.71 - $24.40/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses available
Skills & Requirements
Must-have
2-3 years administrative experience
Proficiency in MS Office applications
Strong verbal and written communication skills
Nice-to-have
Familiarity with medical terminology
Ability to work flexible shifts
Experience with patient flow processes
Key Requirements
High School Diploma or Equivalent required
2-3 years Administrative Assistant or Secretarial Experience