Service Delivery Director - AWS Cloud

PCCW SOLUTIONS INSYS PTE. LTD.

Singapore, Singapore
**
Aws gcc and hybrid cloud architecture
Govtech ict standards and im8 compliance
Itil and iso 27001 framework expertise
** PCCW Solutions Insys Pte. Ltd. seeks a Service Delivery Director for AWS Cloud in Singapore. The role involves overseeing service delivery across multiple government accounts, ensuring adherence to compliance standards, and fostering strong relationships with stakeholders. **

Job Summary

  • Lead service delivery across multiple government accounts ensuring alignment with GovTech's ICT standards and Ministry-level SLAs.
  • Drive operational excellence by implementing automation, AIOps, and FinOps practices to reduce manual workload and improve incident response.
  • Mentor Service Delivery Managers and Engineering teams while maintaining strict audit-ready processes and security clearance compliance.

Matching Summary

Match Score: 75

** PCCW Solutions Insys Pte. Ltd. seeks a Service Delivery Director for AWS Cloud in Singapore. The role involves overseeing service delivery across multiple government accounts, ensuring adherence to compliance standards, and fostering strong relationships with stakeholders. **

Skills & Requirements

Must-have

  • AWS GCC and hybrid cloud architecture
  • GovTech ICT standards and IM8 compliance
  • ITIL and ISO 27001 framework expertise
  • Senior stakeholder engagement with CIOs
  • ServiceNow and AIOps implementation
  • FinOps and cost optimization strategies

Nice-to-have

  • Strategic advisory on cybersecurity readiness
  • Experience with ShipHat initiatives
  • Proven track record in automation adoption
  • Empathetic leadership style
  • Knowledge of Streams platform

Key Requirements

  • Bachelor's degree in Computer Science or IT
  • Minimum 10 years IT service delivery experience
  • At least 5 years leading large-scale managed services
  • Proven success managing GovTech contracts
  • Deep understanding of AWS GCC environments

Work Rights

Security clearance required

Tailored Resume

Cover Letter