Customer Service Manager

Momentive Performance Materials Inc

**
Fluent in english and spanish
Order-to-cash process knowledge
Sap or comparable erp proficiency
** Momentive Performance Materials Inc is seeking a Customer Service Manager to lead and develop a team of Customer Service Representatives while enhancing customer satisfaction and operational efficiency. The role requires fluency in English and Spanish, a bachelor's degree, and at least three years of relevant experience. This position is on-site five days a week, focusing on customer service operations within the chemical industry. **

Job Summary

  • This role requires managing the Customer Service team to ensure day-to-day execution of operations and adherence to company values.
  • Candidates must be fluent in both English and Spanish with strong business acumen regarding the Order-to-Cash process.
  • The position offers competitive total rewards and development programs within an inclusive culture focused on sustainable solutions.

Matching Summary

Match Score: 75

** Momentive Performance Materials Inc is seeking a Customer Service Manager to lead and develop a team of Customer Service Representatives while enhancing customer satisfaction and operational efficiency. The role requires fluency in English and Spanish, a bachelor's degree, and at least three years of relevant experience. This position is on-site five days a week, focusing on customer service operations within the chemical industry. **

Skills & Requirements

Must-have

  • Fluent in English and Spanish
  • Order-to-Cash process knowledge
  • SAP or comparable ERP proficiency
  • 5 days per week on-site presence
  • Bachelor's degree required

Nice-to-have

  • Chemical industry experience
  • CI/Six Sigma/Lean project management
  • Leadership through influence skills
  • High emotional intelligence
  • Senior-level stakeholder management

Key Requirements

  • Minimum 3+ years relevant professional experience
  • Bachelor's degree or equivalent combination
  • Advanced proficiency in SAP systems
  • Strong analytical and IT technology skills
  • Demonstrated leadership in customer service

Work Rights

Not specified

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