Guest Service Associate- F&b Service

Sofitel Sydney Wentworth

Kochi, India
On-site
Greet guests with enthusiasm
Handle phone calls professionally
Resolve conflicts swiftly
The Sofitel Sydney Wentworth is seeking a Guest Service Associate to provide exceptional food and beverage service at their location in Kochi, India. The ideal candidate will be enthusiastic, skilled in conflict resolution, and capable of upselling services while maintaining high standards of organization and cleanliness

Job Summary

  • The role involves greeting guests with enthusiasm and providing a warm welcome while handling phone calls professionally.
  • Employees must master food and beverage offerings to guide guests to perfect choices and describe allergen information eloquently.
  • The position requires resolving conflicts swiftly and maintaining a clean workspace to ensure guest satisfaction at all times.

Matching Summary

Match Score: 85

The Sofitel Sydney Wentworth is seeking a Guest Service Associate to provide exceptional food and beverage service at their location in Kochi, India. The ideal candidate will be enthusiastic, skilled in conflict resolution, and capable of upselling services while maintaining high standards of organization and cleanliness.

Skills & Requirements

Must-have

  • Greet guests with enthusiasm
  • Handle phone calls professionally
  • Resolve conflicts swiftly
  • Maintain clean workspace
  • Upsell hotel services

Nice-to-have

  • Eloquently describe menu items
  • Collaborate effectively with team
  • Demonstrate attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter