Salary commensurate with experience; bonus: perfor...
Handle customer inquiries and bookings
Prepare shipping documentation including bl
Coordinate with shippers and agents
The Customer Service & Documentation Executive is responsible for handling customers' inquiries, coordinating shipment bookings, and preparing essential shipping documentation
Job Summary
The Customer Service & Documentation Executive is responsible for handling customers' inquiries, coordinating shipment bookings, and preparing essential shipping documentation.
Key duties include ensuring all documentation such as Bills of Lading and Delivery Orders are accurate, submitted within deadlines, and compliant with regulations.
The role offers a performance bonus subject to company performance along with annual leave and medical benefits.
Matching Summary
Match Score: 85
The Customer Service & Documentation Executive is responsible for handling customers' inquiries, coordinating shipment bookings, and preparing essential shipping documentation.
Salary
Salary commensurate with experience; Bonus: Performance bonus (subject to company performance); Benefits: Annual leave and medical benefits
Skills & Requirements
Must-have
Handle customer inquiries and bookings
Prepare shipping documentation including BL
Coordinate with shippers and agents
Ensure accurate document submission deadlines
Verify freight charges and billing details
Nice-to-have
Experience with China Middle East trade lanes
Knowledge of container shipping procedures
Ability to multitask under pressure
Positive working attitude and team player
Proficiency in shipping systems and MS Office
Key Requirements
Diploma in Logistics, Shipping, or related field
Minimum 1–3 years experience in shipping or logistics
Familiarity with shipping documentation and vessel operations