Job Summary

• As a Customer Success Manager, you will ensure customers achieve maximum value from Workday Adaptive Planning by driving adoption, identifying growth opportunities, and managing renewals.
• Workday fosters a culture rooted in integrity, empathy, and shared enthusiasm, offering trust, tools, and support for long-term employee growth.
• The role includes managing 50-60 enterprise accounts, collaborating across Sales, Services, and Product teams, and executing strategic success plans to exceed customer expectations.

Matching Summary

Salary

Base: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Key Requirements

• 3+ years CSM experience supporting SaaS
• 2+ years change management experience
• 2+ years CRM and customer success tool experience
• 2+ years account management experience
• Bachelor’s degree or equivalent experience

Work Rights