Ensure the smooth operation of core banking applications, focusing on application management (2nd-level support)
Job Summary
Ensure the smooth operation of core banking applications, focusing on application management (2nd-level support).
Coordinate and communicate effectively between incident managers, application service owners, 3rd-level support, other IT/Agile teams, and business stakeholders.
Drive process optimization and automation of repetitive tasks, including handover to L1 (Control Center).
Matching Summary
Ensure the smooth operation of core banking applications, focusing on application management (2nd-level support).