Job Summary

• Ensure an exceptional customer experience for our customers by swiftly and accurately responding to and resolving all customer requests and queries.
• This is a diverse and skilled customer facing role where you will be responsible for resolving all customer queries to the customer’s complete satisfaction without the need to refer the customer on.
• We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.

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Skills & Requirements

Key Requirements

• Global health insurance market experience
• Transferable financial services skills
• Contact centre customer facing experience
• Achieving productivity and quality targets
• Excellent communication and influencing skills
• Excellent problem solving skills

Work Rights