Specialista Správy Zákaznické Péče

KION GROUP AG

Pohořelice, Czech Republic
Sap user experience
Ms-office user experience
Fluent in english
This role involves fast handling of customers’ queries related to their orders or inquiries and acting as a competent and reliable contact for all sales-related customer requests & complaints

Job Summary

  • This role involves fast handling of customers’ queries related to their orders or inquiries and acting as a competent and reliable contact for all sales-related customer requests & complaints.
  • The position requires communication across the company structure to clarify customers’ queries or secure material demands and includes day-to-day order flow follow up.
  • The company offers flexible working hours, 25 days holidays, holiday/Christmas bonus, life pension contribution, cafeteria, and meal vouchers.

Matching Summary

This role involves fast handling of customers’ queries related to their orders or inquiries and acting as a competent and reliable contact for all sales-related customer requests & complaints.

Skills & Requirements

Must-have

  • SAP user experience
  • MS-Office user experience
  • Fluent in English
  • Fast handling of customer queries
  • Day-to-day order flow follow up

Nice-to-have

  • German language skills
  • Proactive way of working
  • Independent and open minded
  • Positive mind spirit personality

Key Requirements

  • 5-year experience in customer service
  • Basic understanding of export procedures
  • Good communication skills
  • Team player

Work Rights

Not specified

Tailored Resume

Cover Letter