Roadside Assistance Dispatcher Part-time

AAA (Automobile Club)

Virginia Beach, VA, US
Starting pyy: $19.85ph; bonus/equity: not specifie...
Fully remote
Customer service and call center experience
Advanced computer and multitasking abilities
Proficiency with microsoft teams and outlook
This role involves coordinating drivers across multiple states in a fast-paced, 24/7 environment to ensure safety and peace of mind for members

Job Summary

  • This role involves coordinating drivers across multiple states in a fast-paced, 24/7 environment to ensure safety and peace of mind for members.
  • The position offers paid onsite training at a Virginia Beach location with an opportunity to transition to work-from-home after an introductory period.
  • Employees will collaborate with a network of over 350 independent service providers to deliver timely roadside assistance including towing, fuel delivery, and battery assistance.

Matching Summary

This role involves coordinating drivers across multiple states in a fast-paced, 24/7 environment to ensure safety and peace of mind for members.

Salary

Starting Pay: $19.85/hour; Bonus/Equity: Not specified; Benefits: Paid onsite training; partial internet reimbursement included

Skills & Requirements

Must-have

  • Customer service and call center experience
  • Advanced computer and multitasking abilities
  • Proficiency with Microsoft Teams and Outlook
  • Ability to talk and type simultaneously
  • Working knowledge of maps and GPS navigation

Nice-to-have

  • Bilingual skills especially in Spanish
  • Experience using SMS or chat tools
  • Demonstrated ability to deliver empathy
  • Strong verbal and written communication skills

Key Requirements

  • High school diploma, GED, or equivalent
  • Dedicated quiet workspace for remote work
  • Direct Ethernet connection with minimum 25 mbps download

Work Rights

Not specified

Tailored Resume

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