You will play a key role in supporting our field service operations, acting as the link between our customers and technicians to ensure work is scheduled, tracked and delivered efficiently
Job Summary
You will play a key role in supporting our field service operations, acting as the link between our customers and technicians to ensure work is scheduled, tracked and delivered efficiently.
We are seeking a highly organised and customer focused individual who can manage competing priorities, maintain strong relationships and ensure service jobs are completed to a high standard.
Generous employee benefits, including 5 days bonus leave days, paid parental leave, early access to Long Service Leave.
Matching Summary
You will play a key role in supporting our field service operations, acting as the link between our customers and technicians to ensure work is scheduled, tracked and delivered efficiently.
Skills & Requirements
Must-have
Customer and technician liaison
Schedule and coordinate field service
Manage competing priorities
Maintain service records and track progress
Assist with parts ordering and invoicing
Nice-to-have
Fast-paced environment
Strong customer focus
Maintain strong relationships
Thrive in a dynamic role
Key Requirements
Experience within OEM equipment or related heavy industry
Excellent organizational and communication skills
Ability to multitask and problem-solve
Proficiency in service management systems or willingness to learn