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GOCal is seeking a Director of Dealer Relations to manage relationships and enhance revenue retention within the automotive industry. The role requires strong leadership and a client-centric approach, focusing on training, team development, and cross-functional collaboration.
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Job Summary
Lead account and revenue retention efforts with a focus on customer success and long-term engagement, maintaining a sales mentality while delivering superior account management to identify upselling opportunities and additional revenue streams.
Leverage Operations and analytics to understand territory dynamics, uncover opportunities, and address challenges through tailored solutions, monitoring customer engagement levels using data analytics to ensure proactive support and expansion.
Mentor, coach, and develop Dealer Relations Managers, fostering a culture of learning, accountability, and excellence, while providing regular feedback and ensuring team members are held accountable for performance and professional growth.
Matching Summary
Match Score: 75
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GOCal is seeking a Director of Dealer Relations to manage relationships and enhance revenue retention within the automotive industry. The role requires strong leadership and a client-centric approach, focusing on training, team development, and cross-functional collaboration.
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Skills & Requirements
Must-have
Dealer relationship management
Account management and retention
Data-driven territory strategy
Product implementation and training
Customer expansion and growth
Team leadership and development
Cross-functional collaboration
Operational excellence
Customer advocacy and networking
Nice-to-have
Solutions-oriented mindset
Client-centric mindset
Culture of learning
Proactive support approach
Challenger mindset
Key Requirements
5+ years in automotive sales, marketing, or customer service