1+ year supervision or customer service experience
Keyholder responsibilities for opening and closing
Inventory control and loss prevention
The Lead Pawnbroker position at Guateprenda in Guatemala City focuses on providing operational leadership and coaching to maximize revenue and manage expenses effectively. The role emphasizes excellent customer service, team development, and adherence to company policies while ensuring a positive workplace culture
Job Summary
The Lead Pawnbroker provides operational leadership and coaching to maximize revenue while controlling expenses to meet business goals.
This keyholder role is responsible for daily store operations including opening and closing, managing inventory, and ensuring strict compliance with company policies and firearm regulations.
The position requires exceptional customer service standards alongside the ability to analyze business metrics and guide the team toward strategic objectives.
Matching Summary
Match Score: 75
The Lead Pawnbroker position at Guateprenda in Guatemala City focuses on providing operational leadership and coaching to maximize revenue and manage expenses effectively. The role emphasizes excellent customer service, team development, and adherence to company policies while ensuring a positive workplace culture.
Skills & Requirements
Must-have
1+ year supervision or customer service experience
Keyholder responsibilities for opening and closing
Inventory control and loss prevention
Sales and loan transaction execution
Team training and performance coaching
Nice-to-have
Prior pawn industry experience preferred
Strong commitment to diversity and inclusion
Ability to drive personal vehicle for business
Positive culture building skills
Key Requirements
Minimum 1 year supervision or customer service experience