Job Summary

• The Desktop Support Analyst ensures proper computer hardware, software, and auxiliary device operations organization wide.
• They serve primarily as a tier 2 support position for all technology end user incidents and service requests, understanding best practice principles to provide support and excellent customer service.
• Responsibilities include resolving hardware, software, network connectivity, and application issues, as well as configuring, installing, updating, and maintaining computers and auxiliary devices.

Matching Summary

Skills & Requirements

Key Requirements

• Associates degree or 5 years related experience
• 2 years relevant experience preferred
• Bachelor's degree preferred
• Information Systems certifications preferred
• Experience in hospital setting preferred

Work Rights