You will lead the Field Service Engineer team for Roche Diagnostics Indonesia, owning the full lifecycle of instrument service from installation to troubleshooting
Job Summary
You will lead the Field Service Engineer team for Roche Diagnostics Indonesia, owning the full lifecycle of instrument service from installation to troubleshooting.
The role requires a hands-on technical leader who takes ownership of outcomes and genuinely cares about the people they lead and the customers they serve.
Roche offers a culture that encourages personal expression, open dialogue, and genuine connections where every voice matters.
Matching Summary
You will lead the Field Service Engineer team for Roche Diagnostics Indonesia, owning the full lifecycle of instrument service from installation to troubleshooting.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
5 years technical service experience
Direct people management of field engineers
Instrument troubleshooting and installation
Preventive maintenance planning
Customer escalation management
Nice-to-have
Hands-on technical leadership style
Proactive communication skills
Field-intensive travel flexibility
Weekend availability for emergencies
Strong accountability mindset
Key Requirements
Bachelor's degree in Electro Medical or Electrical Engineering
Minimum 5 years in medical device diagnostics industry