Engineer / Senior Engineer - Service

kone.kz

Customer relationship management
Service operations management
Technician performance management
The role is accountable for customer satisfaction through quality service, equipment safety, and effective communication

Job Summary

  • The role is accountable for customer satisfaction through quality service, equipment safety, and effective communication.
  • Responsibilities include managing service operations, technician performance, safety compliance, and sales lead processing.
  • KONE promotes an innovative and collaborative culture emphasizing employee engagement, sustainability, and ethical business practices.

Matching Summary

The role is accountable for customer satisfaction through quality service, equipment safety, and effective communication.

Skills & Requirements

Must-have

  • Customer relationship management
  • Service operations management
  • Technician performance management
  • Maintenance scheduling and routing
  • Safety and compliance accountability
  • Sales lead processing and follow-up

Nice-to-have

  • Employee engagement focus
  • Sustainability culture
  • Innovative and collaborative work environment
  • Ethical business practices
  • Technician motivation and competence development

Work Rights

Not specified

Tailored Resume

Cover Letter