Front Desk Agent

Guest Services, Inc.

13.00 usd hourly; not specified; not specified ph
Not specified (assumed to be on-site due to job responsibilities)
Check guests and vendors in and out
Handle reservations and switchboard
Provide strong customer service skills
Guest Services, Inc. is seeking a Front Desk Agent who will manage guest check-ins and check-outs, handle reservations, and provide superior customer service. Ideal candidates will possess strong administrative skills and the ability to interact effectively with diverse clientele in a fast-paced environment

Job Summary

  • The Front Desk Agent must be able to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard.
  • Responsibilities include registering and assigning rooms, providing quotes, verifying charges, collecting payment, and balancing cash at the beginning and end of each shift.
  • The role requires excellent interpersonal, administrative, telephone, and communication skills, along with computer proficiency and the ability to handle multiple tasks simultaneously.

Matching Summary

Match Score: 85

Guest Services, Inc. is seeking a Front Desk Agent who will manage guest check-ins and check-outs, handle reservations, and provide superior customer service. Ideal candidates will possess strong administrative skills and the ability to interact effectively with diverse clientele in a fast-paced environment.

Salary

13.00 USD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Check guests and vendors in and out
  • Handle reservations and switchboard
  • Provide strong customer service skills
  • Manage phone activity and walk-in traffic
  • Verify and collect guest folio charges
  • Account for and balance cash and cash equivalents

Nice-to-have

  • Up-sell guests when possible
  • Coordinate with Housekeeping Department
  • Maintain awareness of safety issues

Key Requirements

  • High School Diploma preferred
  • Minimum of 16 years of age
  • Clerical skills including typing, filing, office machine operations, cash register operation
  • Ability to undertake multiple tasks simultaneously
  • Computer proficiency
  • Ability to arrange and coordinate schedules for reservations

Work Rights

Not specified

Tailored Resume

Cover Letter