Digital Product Manager - Frictionless, Daily Banking

224

Unknown, Unknown, Australia
Not specified; not specified; benefits: discounted...
Not specified
Digital product management experience
Customer journey optimization skills
Agile delivery and backlog management
ING is seeking an experienced Digital Product Manager for a 12-month Fixed Term Contract in their Daily Banking Frictionless Banking team. The role focuses on improving customer experiences through digitization and end-to-end journey optimization while fostering a collaborative, inclusive work culture

Job Summary

  • The role focuses on shaping and elevating the everyday banking experience through digitisation and journey optimisation.
  • Candidates will drive agile delivery by managing backlogs, contributing to sprint rituals, and ensuring high-quality initiative delivery.
  • ING offers a supportive, inclusive culture with benefits including discounted health insurance, an additional rest day, and a volunteer IMPACT day.

Matching Summary

Match Score: 85

ING is seeking an experienced Digital Product Manager for a 12-month Fixed Term Contract in their Daily Banking Frictionless Banking team. The role focuses on improving customer experiences through digitization and end-to-end journey optimization while fostering a collaborative, inclusive work culture.

Salary

Not specified; Not specified; Benefits: Discounted ING Health Insurance, Additional Rest Day, IMPACT volunteer day

Skills & Requirements

Must-have

  • Digital product management experience
  • Customer journey optimization skills
  • Agile delivery and backlog management
  • End-to-end process improvement
  • Cross-functional stakeholder collaboration

Nice-to-have

  • Banking industry background
  • Data-driven decision making mindset
  • Innovation in digitisation initiatives
  • Customer-centric culture alignment

Key Requirements

  • Proven track record in digital solutions design
  • Deep expertise in customer lifecycle management
  • Ability to analyse pain points and moments of truth
  • Strong analytical and customer-first mindset

Work Rights

Not specified

Tailored Resume

Cover Letter