The Senior Director, Program Management will manage a team of program managers for a portfolio of accounts, focusing on client retention, quality service delivery, and profitability
Job Summary
The Senior Director, Program Management will manage a team of program managers for a portfolio of accounts, focusing on client retention, quality service delivery, and profitability.
Responsibilities include establishing multi-level strategic client relationships, evaluating financial statements, determining pricing strategy, and supporting budget development.
BCD Travel offers a dynamic and flexible work environment with opportunities for growth, generous vacation days, and a comprehensive compensation and wellbeing package.
Matching Summary
The Senior Director, Program Management will manage a team of program managers for a portfolio of accounts, focusing on client retention, quality service delivery, and profitability.
Skills & Requirements
Must-have
Client retention and profitability
Strategic client relationship management
Pricing strategy development
Team performance oversight
Quality service delivery
Nice-to-have
Dynamic and flexible work environment
Good work-life balance
Inclusive work environment
Virtual and hybrid work opportunities
Key Requirements
College, Associate, or University degree or equivalent experience