Patient Access Rep - Emergency Department - Hillcrest Interview Day 4/22
Cleveland Clinic
Mayfield Hts, US
Emergency department setting
Epic system experience
Customer-facing role
Provides a comprehensive set of business and financial related services during the patient access process on the day the patient arrives to the facility to receive service
Job Summary
Provides a comprehensive set of business and financial related services during the patient access process on the day the patient arrives to the facility to receive service.
As a Patient Access Representative in the Emergency Department, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home.
This position provides a strong foundation to advance in your career within various departments at the Cleveland Clinic.
Matching Summary
Provides a comprehensive set of business and financial related services during the patient access process on the day the patient arrives to the facility to receive service.
Skills & Requirements
Must-have
Emergency Department setting
Epic system experience
Customer-facing role
Nice-to-have
Transforming patient experience
Professional nursing practice
Rewarding career development
Key Requirements
High school diploma or GED and two years of experience OR Associate’s Degree and one year of experience OR Bachelor’s Degree
Knowledge of medical terminology
Basic PC software application knowledge
Ability to work confidently and efficiently in an emergency department setting