This role is critical to our dealership’s success, serving as the first point of contact for customers and generating sales and service appointments
Job Summary
This role is critical to our dealership’s success, serving as the first point of contact for customers and generating sales and service appointments.
Key responsibilities include promptly responding to inquiries via phone, email, text, and internet leads, scheduling appointments, and following up with prospective customers.
The company offers industry-leading benefits such as competitive pay with bonus opportunities, medical, dental, and vision plans, paid holidays and PTO, and a 401(k) retirement plan.
Matching Summary
This role is critical to our dealership’s success, serving as the first point of contact for customers and generating sales and service appointments.
Salary
Base: $20.00/hour; Bonus/Equity: bonus opportunities based on Individual Appointments Shown/Sold, Manufacturer Approvability; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Respond to customer inquiries
Schedule appointments
Maintain customer records in CRM
Meet performance goals
Deliver exceptional customer service
Nice-to-have
Positive attitude
Fast-paced environment
Bilingual (Spanish) is a plus
Key Requirements
Previous BDC, call center, dealership, or customer service experience preferred
Strong phone and communication skills
Comfortable with CRM systems and basic computer applications
Strong organizational skills and attention to detail
Ability to multitask
High School graduate or equivalent, 18 years or older