At KPMG, you will have the opportunity to help clients, the company and colleagues address and solve the most current and complex challenges
Job Summary
At KPMG, you will have the opportunity to help clients, the company and colleagues address and solve the most current and complex challenges.
Specifically, when you join the Customer Experience team in Bologna, you will harness the power of strategic and innovative frameworks to lead customer-centric business transformation programs as well the power of data & analytics to map, design and improve the customer lifecycle management.
An inclusive and equitable work environment that respects, encourages and values diversity.
Matching Summary
At KPMG, you will have the opportunity to help clients, the company and colleagues address and solve the most current and complex challenges.
Skills & Requirements
Must-have
Customer-centric business transformation
Data & analytics for customer lifecycle
Customer Journey Mapping
Voice of the Customer analysis
Digital marketing channel analysis
Evolutionary Customer Strategy definition
Nice-to-have
Inclusive and equitable work environment
Hybrid work arrangements
International mindset and innovative projects
Key Requirements
Master’s degree in Business, Engineering or Marketing