Técnico De Soporte Kmaleon

Wolters Kluwer N.V

Barcelona, Spain
**
Advanced technical communication skills
Precise incident documentation capabilities
Intermediate problem resolution expertise
** Wolters Kluwer N.V. is seeking a Técnico de Soporte Kmaleon to enhance customer experience by providing technical support for their Kmaleon platform in Barcelona, Spain. The role involves resolving technical issues, documenting support actions, and collaborating with various departments while offering a hybrid work model that promotes work-life balance. **

Job Summary

  • The role involves providing specialized technical support for the Kmaleon platform to legal and corporate clients.
  • Candidates will be responsible for resolving technical cases efficiently while ensuring accurate documentation of all actions.
  • The position offers a hybrid work model with three days from home and opportunities for internal career growth.

Matching Summary

Match Score: 75

** Wolters Kluwer N.V. is seeking a Técnico de Soporte Kmaleon to enhance customer experience by providing technical support for their Kmaleon platform in Barcelona, Spain. The role involves resolving technical issues, documenting support actions, and collaborating with various departments while offering a hybrid work model that promotes work-life balance. **

Skills & Requirements

Must-have

  • Advanced technical communication skills
  • Precise incident documentation capabilities
  • Intermediate problem resolution expertise
  • Process improvement identification skills

Nice-to-have

  • Collaborative team environment experience
  • Career growth mindset within company
  • Inclusive workplace culture appreciation

Key Requirements

  • Advanced communication skills required
  • Experience with intermediate technical issues
  • Ability to document incidents precisely

Work Rights

Not specified

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