Customer Care Representative

Air Liquide Healthcare

Sunshine North, Australia
Inbound and outbound customer calls
Product inquiries and order status
Processing sales orders
As a Customer Care Representative, you will be working with a supportive and friendly team and speaking with our valued customers every day

Job Summary

  • As a Customer Care Representative, you will be working with a supportive and friendly team and speaking with our valued customers every day.
  • Deal with inbound correspondence, liaise with Air Liquide's states' staff to resolve customer enquiries, and conduct all activities in accordance with requirements of ALH's Quality Management System.
  • Air Liquide offers a professional environment with focus on wellbeing, employee assistance programs, and long-term career development opportunities.

Matching Summary

As a Customer Care Representative, you will be working with a supportive and friendly team and speaking with our valued customers every day.

Skills & Requirements

Must-have

  • Inbound and outbound customer calls
  • Product inquiries and order status
  • Processing sales orders
  • Strong verbal and written communication
  • Computer literate with Google suite

Nice-to-have

  • Passionate about exceptional customer service
  • Building relationships over the phone
  • Continuous improvement mindset
  • Family and social activities
  • Focus on wellbeing

Key Requirements

  • Previous contact centre experience desirable
  • Administrative and Sales experience desirable
  • Must have valid permanent AU working rights

Work Rights

Must have valid permanent AU working rights

Tailored Resume

Cover Letter