Customer Service Rep - 12 Months Contract - S$3k

MORGAN MCKINLEY PTE. LTD.

Singapore, SG
S$3k; not specified; not specified ph
Not specified
Handle outbound calls and hotline inquiries
Resolve user issues via chatbot and email
Document incidents with accurate tracking
Morgan McKinley Pte. Ltd. is looking for a Customer Service Representative for a 12-month contract in Singapore, offering a salary of S$3,000. The role involves managing customer communications across various platforms, ensuring high-quality service, and collaborating with teams to resolve issues

Job Summary

  • The role involves conducting outbound calls and providing first-call resolution for public-facing hotline inquiries.
  • Candidates must ensure accurate documentation, escalation, and follow-up of all customer incidents.
  • The position requires managing stress effectively while handling high call volumes and public queries.

Matching Summary

Match Score: 75

Morgan McKinley Pte. Ltd. is looking for a Customer Service Representative for a 12-month contract in Singapore, offering a salary of S$3,000. The role involves managing customer communications across various platforms, ensuring high-quality service, and collaborating with teams to resolve issues.

Salary

S$3k; Not specified; Not specified

Skills & Requirements

Must-have

  • Handle outbound calls and hotline inquiries
  • Resolve user issues via chatbot and email
  • Document incidents with accurate tracking

Nice-to-have

  • Collaborate with cross-functional teams
  • Maintain composure under pressure
  • Manage high call volumes effectively

Key Requirements

  • Minimum O-Level qualification or equivalent
  • At least 6 months of relevant customer service experience

Work Rights

Not specified

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