Program Manager, Scaled Success

Jobgether

United States
On-site
Design and lead scalable customer success program
Tech-driven engagement motion
Building systems, programs, and processes
This role offers a unique opportunity to design and lead a high-impact, scalable customer success program that drives adoption, retention, and expansion across a large commercial segment

Job Summary

  • This role offers a unique opportunity to design and lead a high-impact, scalable customer success program that drives adoption, retention, and expansion across a large commercial segment.
  • You will own the strategy, operating model, and performance outcomes for a tech-driven engagement motion, building systems, programs, and processes from the ground up.
  • This role is ideal for someone who thrives in ambiguity, enjoys building solutions from 0→1, and wants visibility with senior leadership while driving meaningful business outcomes.

Matching Summary

This role offers a unique opportunity to design and lead a high-impact, scalable customer success program that drives adoption, retention, and expansion across a large commercial segment.

Skills & Requirements

Must-have

  • design and lead scalable customer success program
  • tech-driven engagement motion
  • building systems, programs, and processes
  • measurable revenue impact
  • performance data and customer feedback

Nice-to-have

  • thrives in ambiguity
  • building solutions from 0→1
  • visibility with senior leadership

Key Requirements

  • Program Management experience
  • Customer Success experience
  • Revenue impact experience

Work Rights

Not specified

Tailored Resume

Cover Letter