Customer Relations Officer

CITY ENERGY PTE. LTD.

Singapore
6 days onsite (rotating shifts)
Assist in mobilization of standby personnel
Liaise with service crews on gas incidents
Coordinate dispatching of mobile contractors
CITY ENERGY PTE. LTD. is seeking a Customer Relations Officer in Singapore to manage emergency calls and coordinate service requests related to gas supply and electric vehicle inquiries. The role requires strong communication and interpersonal skills, along with a customer-focused attitude in a fast-paced, team-oriented environment

Job Summary

  • The role involves assisting in the mobilization of standby personnel at all levels during emergency calls.
  • Candidates will liaise with Service Crews regarding gas supply interruptions, leaks, and other incidents.
  • The position requires coordinating the dispatch of mobile contractors for commercial and industrial servicing requests.

Matching Summary

Match Score: 75

CITY ENERGY PTE. LTD. is seeking a Customer Relations Officer in Singapore to manage emergency calls and coordinate service requests related to gas supply and electric vehicle inquiries. The role requires strong communication and interpersonal skills, along with a customer-focused attitude in a fast-paced, team-oriented environment.

Skills & Requirements

Must-have

  • Assist in mobilization of standby personnel
  • Liaise with Service Crews on gas incidents
  • Coordinate dispatching of mobile contractors
  • Respond to electric vehicle user inquiries

Nice-to-have

  • Good communication skills
  • Customer focused approach
  • Result-oriented team player

Key Requirements

  • GCE O level qualification
  • Computer literate
  • Rotating 2-shift work pattern availability

Work Rights

Not specified

Tailored Resume

Cover Letter