Mathematical reasoning for whole numbers and percentages
Simpson Strong-Tie is seeking an Associate Inside Sales Representative in Riverside, CA, to assist in processing customer orders and inquiries. The role emphasizes customer service, data entry, and effective communication, requiring at least two years of customer service experience
Job Summary
The role involves processing orders, answering inquiries, and solving customer issues received via phone or email.
Employees will verify customer information, input sales orders into the system, and communicate order confirmations including shipping dates.
The company offers competitive compensation, quarterly bonuses, and a comprehensive benefits package including medical, dental, vision, and retirement contributions.
Matching Summary
Match Score: 85
Simpson Strong-Tie is seeking an Associate Inside Sales Representative in Riverside, CA, to assist in processing customer orders and inquiries. The role emphasizes customer service, data entry, and effective communication, requiring at least two years of customer service experience.
Salary
Base: $20.91 - $31.39 per hour; Bonus/Equity: Quarterly bonuses or commission available; Benefits: Medical, dental, vision, retirement, stock purchase plan
Skills & Requirements
Must-have
2 years minimum customer service experience
Proficiency with Microsoft 365 Outlook Excel Word
Mathematical reasoning for whole numbers and percentages
Ability to read technical instructions and diagrams
Reliable punctual attendance required
Nice-to-have
College degree preferred
Ability to solve customer problems quickly
Professional verbal and written communication skills