At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection
Job Summary
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
This job is responsible for answering detailed questions about products, accounts, and financial services offered.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
Matching Summary
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
Skills & Requirements
Must-have
Answering detailed questions about products
Educating clients about value-added opportunities
Resolving escalated and complex inquiries
Applying knowledge of financial products
Strong computer application skills
Microsoft Office proficiency
Nice-to-have
Proactive and ambitious mindset
Effective time management
Results-driven mindset
Prioritizing client interests
Adaptability and learning new information
Key Requirements
High School Diploma / GED / Secondary School or equivalent
Minimum of one year of experience in a performance-based environment (Desired)