Base: $43,923; bonus/equity: not specified; benefi...
Fully remote
Support technology equipment and software
Fulfill support requests
Respond to it service tickets
The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users
Job Summary
The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Matching Summary
The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
Salary
Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Support technology equipment and software
Fulfill support requests
Respond to IT service tickets
Create end user support documentation
Install and configure operating systems
Transport and deploy IT hardware
Nice-to-have
Advance the state and build a better world
Foster a welcoming climate
Nurture creativity and discovery
Promote healthy work-life balance
Key Requirements
Bachelor's degree or technical training
2+ years computer support experience
2+ years supporting Windows and Mac
Experience with Endpoint management software
Experience with networking essentials
Work Rights
Proof of legal authority to work in the United States