Tumi is seeking a Retail Manager for its DTC stores in Singapore to oversee daily operations, drive sales growth, and ensure exceptional customer service. The ideal candidate will have significant retail management experience, strong leadership skills, and a proven track record in optimizing store performance
Job Summary
The role is responsible for the daily operations of Singapore DTC stores ensuring smooth processes and premium customer service delivery.
Candidates must achieve the annual sales budget while monitoring KPIs to drive sales growth, profitability, and operational excellence.
The position involves leading new store openings, renovations, and retail projects on time and within budget while negotiating lease agreements.
Matching Summary
Match Score: 85
Tumi is seeking a Retail Manager for its DTC stores in Singapore to oversee daily operations, drive sales growth, and ensure exceptional customer service. The ideal candidate will have significant retail management experience, strong leadership skills, and a proven track record in optimizing store performance.
Skills & Requirements
Must-have
Manage daily retail store operations
Achieve annual sales budget targets
Lead and motivate Store Managers
Negotiate new leases and renewals
Develop and implement SOPs
Nice-to-have
Hands-on professional in fast-paced environment
Strong analytical skills for P&L management
Dynamic problem-solving abilities
Customer-focused culture builder
Key Requirements
Diploma or Degree in Business Administration or Retail Management
Minimum 5 years of managerial level experience in retail operations
Strong analytical skills to manage P&L and review KPIs