Team Lead, Market Operations

Carvana

Manville, NJ, United States
Base: $58,000-$65,000; bonus/equity: not specified...
On-site
5+ years customer facing team experience
3+ years management experience
Proven history of developing employees
Carvana is seeking a Team Lead for its Market Operations in Manville, NJ, responsible for managing local hub operations, employee engagement, and customer experience. The ideal candidate should possess significant management experience, a customer-focused mindset, and a willingness to thrive in a dynamic startup environment

Job Summary

  • The Team Lead is responsible for running the local Carvana hub, including market launch, operations, logistics, and consumer branding.
  • This role requires a strong people leader who actively develops Customer Advocates through feedback, performance check-ins, and goal setting.
  • The position offers a competitive salary range of $58,000-$65,000 along with comprehensive benefits including medical, dental, vision, and 401K matching.

Matching Summary

Match Score: 85

Carvana is seeking a Team Lead for its Market Operations in Manville, NJ, responsible for managing local hub operations, employee engagement, and customer experience. The ideal candidate should possess significant management experience, a customer-focused mindset, and a willingness to thrive in a dynamic startup environment.

Salary

Base: $58,000-$65,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401K match, student loan payments, vehicle discounts

Skills & Requirements

Must-have

  • 5+ years customer facing team experience
  • 3+ years management experience
  • Proven history of developing employees
  • Strategic planning and process improvement
  • Willingness to work weekends

Nice-to-have

  • Bachelor's Degree preferred
  • Experience with Salesforce or Tableau
  • Analytical mind for data reporting
  • Logistics handling experience
  • Creative methods of team recognition

Key Requirements

  • 5+ years work experience in customer facing team environment
  • 3+ years of management experience
  • Prior experience with strategic planning
  • Bachelor's Degree (preferred)
  • Willingness to work weekends

Work Rights

Not specified

Tailored Resume

Cover Letter